Information Technology

The School of Social Work Information Technology (SSW IT) provides a wide range of services to the SSW community. Services include file sharing, copier services, web hosting, web design, application development, desktop, laptop, tablet, phone and server support, technology support and consulting, technology project management, repair and maintenance services.

Email the Service Desk: it@ssw.rutgers.edu

Your email creates an incident in our system to track your request for help or services.Incidents are evaluated based on urgency and gravity, and an IT staff member will contact you as soon as possible

Available: 24/7 (IT staff on call 8 am to 5 pm on workdays)

To contact us by phone, please call 848-932-6868.

Guides

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Access Shared Network Drives Under Various Conditions

This documentation pertains to accessing the shared network drives Forms (F:), Home (H:), Projects (P:)…

Classrooms & Conference Rooms

Login Methods   City Building Floor Room Login Method Operating System Video Conferencing Capable New Brunswick…

Connecting Remotely to VPN

The Rutgers VPN is a useful tool for those working while off campus. You may…

Directory & Committees

Follow this link to view the School of Social Work’s directory. Follow this link┬áto download a…

E-Learning Information

Online Learning Information and Resources Zoom Video Conferencing Resources View the resources below to inform…

IT Hardware Purchases

Work-related Purchases  If you need to purchase any technology for your office, contact it@ssw.rutgers.edu for assistance with…

IT Service Portal

How Can I Ask for Help? How Can I Check the Status of My Ticket?…

Navigating RU

Welcome to Rutgers! Rutgers, The State University of New Jersey, is a leading national research…

New Employees

1. NetID: All new employees are assigned a NetID during the on-boarding process. Before arriving on campus…

Print, Scan, and Copy with PaperCut on SSW Printers

PaperCut is a Rutgers standard print management software, which provides for a secure and user-friendly…

Saving NetID in Keychain: Network Drives & PaperCut Printing on Macs

Accessing SSW network drives and sending print jobs to printers that use PaperCut requires an…

Voice Services

Call Forwarding & Remote Access to Voice Mail Basic Phone Operations Follow the steps below…

Zoom Activation

All Rutgers affiliates have access to Zoom service through their NetID, but it must be…

Zoom Security

SSW IT strongly recommend keeping up to date with the current security features and recommendations…

Zoom: Testing Your Device

SSW IT strongly recommends testing Zoom on your device before hosting or attending a meeting…

Zoom: Video Tutorials

These self-paced video tutorials are available directly from Zoom. Getting Started with ZoomThis 30-minute training…

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