Information Technology
The School of Social Work Information Technology (SSW IT) provides a wide range of services to the SSW community. Services include file sharing, copier services, web hosting, web design, application development, desktop, laptop, tablet, phone and server support, technology support and consulting, technology project management, repair and maintenance services.
Email the Service Desk: it@ssw.rutgers.edu
Your email creates an incident in our system to track your request for help or services.Incidents are evaluated based on urgency and gravity, and an IT staff member will contact you as soon as possible
Available: 24/7 (IT staff on call 8 am to 5 pm on workdays)
To contact us by phone, please call 848-932-6868.
Guides
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Access Shared Network Drives Under Various Conditions
This documentation pertains to accessing the shared network drives Forms (F:), Home (H:), Projects (P:)…
Classrooms & Conference Rooms
Login Methods City Building Floor Room Login Method Operating System Video Conferencing Capable New Brunswick…
Connecting Remotely to VPN
The Rutgers VPN is a useful tool for those working while off campus. You may…
Directory & Committees
Follow this link to view the School of Social Work’s directory. Follow this link to download a…
E-Learning Information
Online Learning Information and Resources Zoom Video Conferencing Resources View the resources below to inform…
IT Hardware Purchases
Work-related Purchases If you need to purchase any technology for your office, contact it@ssw.rutgers.edu for assistance with…
IT Service Portal
How Can I Ask for Help? How Can I Check the Status of My Ticket?…
Navigating RU
Welcome to Rutgers! Rutgers, The State University of New Jersey, is a leading national research…
New Employees
1. NetID: All new employees are assigned a NetID during the on-boarding process. Before arriving on campus…
Print, Scan, and Copy with PaperCut on SSW Printers
PaperCut is a Rutgers standard print management software, which provides for a secure and user-friendly…
Saving NetID in Keychain: Network Drives & PaperCut Printing on Macs
Accessing SSW network drives and sending print jobs to printers that use PaperCut requires an…
Voice Services
Call Forwarding & Remote Access to Voice Mail Basic Phone Operations Follow the steps below…
Zoom Activation
All Rutgers affiliates have access to Zoom service through their NetID, but it must be…
Zoom Security
SSW IT strongly recommend keeping up to date with the current security features and recommendations…
Zoom: Testing Your Device
SSW IT strongly recommends testing Zoom on your device before hosting or attending a meeting…
Zoom: Video Tutorials
These self-paced video tutorials are available directly from Zoom. Getting Started with ZoomThis 30-minute training…
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