Training Topics (Salesforce)
Staff Training All users will receive a 1-on-1 training that covers the following topics. To...
Read MoreVoice Services
Call Forwarding & Remote Access to Voice Mail Basic Phone Operations Follow the steps below...
Read MoreWhat is a Case (Salesforce)
Case A case is different than an email. A case contains both emails and internal...
Read MoreZoom Activation
All Rutgers affiliates have access to Zoom service through their NetID, but it must be...
Read MoreZoom Security
SSW IT strongly recommend keeping up to date with the current security features and recommendations...
Read MoreZoom: Testing Your Device
SSW IT strongly recommends testing Zoom on your device before hosting or attending a meeting...
Read MoreZoom: Video Tutorials
These self-paced video tutorials are available directly from Zoom. Getting Started with ZoomThis 30-minute training...
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