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PTL Onboarding: Parking

The Rutgers Department of Transportation Services (DOTS) has switched to a new web-based customer service portal featuring these service enhancements:

  • Faster response time
  • User-friendly, online, self-service request forms
  • Transparent communication, capturing all questions and comments in an activity stream
  • Online status updates and resolutions

All questions regarding parking, buses, or other DOTS matters must be submitted through DOTShelp.rutgers.edu. This process will generate an individual case number and you will receive an auto-generated email confirming that DOTS is working on your case.

Once your case has been created in DOTShelp.rutgers.edu, you will receive follow-up emails if the DOTS team needs additional information about your request. A proposed resolution will be emailed once an agent has all the information needed.

Top FAQs for RU DOTS:

  • Temporary Plates
  • Do I need a permit?
  • Where am I allowed to park?
  • Accessible Parking
  • Appeal a Ticket

*Please note: Parking cases are monitored Monday - Friday during normal business hours of 8:30 am and 4:30 pm EST

Incoming PTLs will not be able to register for parking until after their first pay period.

Camden

Contact Ashley Jenson for additional information, including grace period (pre-pay period) parking. Once your contract is finalized and you have received your first paycheck, register for parking here. 

Newark

Contact Jasmine Gendrano or Pankaj Mehta for additional information, including grace period (pre-pay period) parking. Once your contract is finalized and you have received your first paycheck, register for parking here. 

New Brunswick

Look out for an email from Dottie Bennet to register your vehicle prior to your first pay period. You must register your vehicle with the information provided to you for the grace period. Once your contract is finalized and you have received your first paycheck, register for parking here. Various lots in New Brunswick require key cards. Follow this link for more information. 

Temporary & Half-Year Parking Passes

Temporary faculty/staff parking permissions/registrations must be purchased via mail or in person. Half-Year Parking Permissions can be purchased at one half of the yearly rate by employees that started working after July 1. To learn more or purchase a pass, click here. 

  • Jan. 1 - May 31 = $60.00
  • Jan. 1 - Aug. 31 = $80.00
  • Jan. 1 - Dec. 31 = $100.00
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